Customer Reviews

We went to Ken Knapp Ford, and the experience was outstanding from start to finish!

We traveled all the way from London to Essex just to see Jerome, and it was absolutely worth it!

We first got to know Jerome when he was in Windsor, and because of the outstanding service he always provides, we didn’t hesitate to make the trip to Essex to buy our vehicle through him. He is professional, honest, knowledgeable, and always goes above and beyond to help. Thanks to Jerome, we got a fantastic deal, and he made the entire process smooth and stress-free. If you’re looking for a vehicle, I highly recommend going to Jerome he’ll take great care of you and work hard to get you the best deal.

A big thank you as well to the entire team at Ken Knapp Ford for making us feel so welcome from the moment we arrived. Special thanks to Faye for taking the time to go through our lease with us and explain everything so clearly. We truly appreciate all your help.

Thank you again, Jerome and the entire Ken Knapp Ford team, for such an amazing experience!

They offered discounts for cash payment plus A plan and great trade in value for my truck and $1200 in Ford accessories. Combined with extended warranties I purchased so there was no need to worry about maintenance or repairs for 5 years.

Best Deals around and great salespeople. Give them a try.

We had a great experience. I would highly recommend for any of your future purchases. The sales staff is very polite and knowledgeable excellent dealership.

Saylor helped us purchase our new vehicle, and she was excellent throughout the entire process. She was very knowledgeable and always took the time to calmly explain every detail and answer all of our questions. She was also very helpful over the phone whenever we needed assistance.

We truly appreciate her outstanding customer service and professionalism. We will definitely be happy to work with Saylor again in the future and highly recommend her to anyone looking to purchase a vehicle.

I mean what can you say about this team. Friendly, efficient, and never try to rip you off. You’re one of the family here!!

As always Chris made ordering my new truck a very easy and enjoyable experience. Ken Kanpp Ford is top in the industry as dealerships go. From sales to service they always treat me like I am important! Do yourself a favor and check out Ken Knapp Ford when shopping for a vehicle. I promise you won't be disappointed!

Brought my 1965 ford thunderbird in for some transmission work just a reseal. I went to roberto for setting it up and he directed me to Chris DeGuire for the work. He spoke with me after a quick inspection and we set up a game plan and he followed through beautifully. Car is all fixed up and in record time. Definitely recommend both these guys for amazing service!